’ So I filed a complaint with the Better Business Bureau,” she says.Despite repeated calls to Preferred Partners’ head office in Toronto, no one replied to Xtra’s requests for an interview.
A year of slow responses and unsuitable matches later, she decided enough was enough.
When she expressed her disappointment, Jones says, the company told her the process takes time.
But a year later, Jones had yet to go on a single date.
“I didn’t hear anything for months and I thought, ‘This is bullshit!
Jennifer Jones says she was shocked to find out, months into her contract with Preferred Partners, that the company had few women matching her criteria -- contrary to its initial sales pitch. A Vancouver woman has filed a complaint with the BC Better Business Bureau (BBB) after a gay dating service promised her suitable matches but allegedly failed to deliver.